Certificate
Replacement Request Instructions
Step
1 – Complete the Certificate Replacement Request Form
Please print or type clearly and complete all applicable
sections.
Student Information
Provide the following information:
-
Full Legal Name (the name used when you attended the
course, if applicable)
-
Telephone Number
-
Email Address
-
Complete Mailing Address (where your replacement certificate
will be mailed)
Course
Information
Provide as much information as possible:
-
Number of Certificates Requested
-
Approximate Month and Year (or Year Only) when you completed
the course
-
Course Name(s)
-
Reason
for Requesting a Replacement Certificate
-
Lost
-
Damaged
-
Name Change
-
Never Received
-
Other (please explain)
Certification
_______________________________________________________________________
Step
2 – Submit Your Request
Submit the completed and signed request form by email.
Email: DentalCareerInstitute@yahoo.com
Important:
-
We process electronic requests only.
-
No walk-in requests are accepted.
-
No in-person certificate pick-up is available.
_______________________________________________________________________
Step
3 – Submit Payment
Replacement Certificate Fee
-
Zelle
-
Credit Card*
-
PayPal*
-
Venmo*
*Credit card, PayPal, and Venmo payments are subject to
a 5% payment processing fee.
_______________________________________________________________________
Step 4 – Text Your Supporting
Documents
After submitting your request by email, text
the following to:
(562) 704-2651
Include:
-
A screenshot or PDF copy of the completed request form
-
Proof of payment
-
If available, a photocopy or clear photograph of your
original certificate
(This helps verify your records and may expedite processing.)
_______________________________________________________________________
Step
5 – Verification Process
Once your request is received, our office will:
-
Review your completed request form.
-
Verify your course completion records.
-
Confirm payment has been received.
-
Contact you if additional information is required.
Submission of a request does not guarantee
issuance of a replacement certificate.
_______________________________________________________________________
Step
6 – Processing Time
Once your request has been approved and all required documentation
has been received:
-
An electronic certificate (e-Certificate) will be emailed
to you.
-
One printed certificate will be mailed to the mailing
address you provided.
-
A mailing confirmation will serve as proof of shipment.
-
Processing Time for Replacement Certificates: Once your
completed request form and payment have been received,
please allow 1–3 weeks for processing before your
replacement certificate is mailed.
_______________________________________________________________________
Important Policies
-
Replacement requests are processed electronically
only.
-
No walk-ins or in-person processing.
-
No in-person certificate pick-up.
-
Fees are non-refundable once processing has begun.
-
Each replacement certificate requires a separate replacement
fee.
-
If more than five (5) years have elapsed
since your original certificate was issued, records
may no longer be available. If records cannot be verified
or current regulations require it, you may be required
to successfully complete the course again before a new
certificate can be issued.
-
Providing false or inaccurate information may result
in denial of your request.
Need
Assistance?
SmileCraft Dental Education of California by Dental
Career Institute
Certificate Replacement Department
18377
Beach Blvd., Suite 328
Huntington Beach, CA 92648
E-mail:
DentalCareerInstitute@yahoo.com
Text Only:
(562) 704-2651
Business Note: We do not accept walk-in
requests. All certificate replacement requests must be submitted
electronically.
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